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Ul. Bronowicka 37

30-084 Kraków

Pon – Pt: 9:00 – 19:30

Terms and conditions

1. The final reservation of a place on the course is made after completing the online form or pdf version, sending it to the PROLOG school and paying a 50 EUR deposit.

2. The course participant(s) must be at least 18 years old.

3. One lesson hour at Prolog lasts 45 minutes.

4. intensity / Number of students:


4 lesson hours per day in a group of 4 to 8 people

3 lesson hours per day in a group of 2-3 people

2 lesson hours per day if there is only one person in the selected course

5 lesson hours per week in a mini-group of 2-4 people
3 lesson hours per week in case there is only one person in the group

5 lessons per week in a mini-group of 2-4 people
3 lesson hours per week in the case when only one person is in the group

5. The course price includes: the course, course materials (course book with MP3 exercises – in the case of a minimum course duration of 2 weeks), a test to determine the level, a final exam, a certificate.

6. The maximum number of students per group is limited to 10 people. On average, you can expect about 5 participants per group. However, it is possible that in July and August the maximum number of students in a group may increase to 12 people.

7. All fees – for the course and accommodation must be paid in full no later than the second day of the course.

8. The deposit is non-refundable. The deposit is part of the course price.

9. The school is not responsible for the loss of personal property in the school premises.

10. The student is responsible for any damage caused in the school, or in the place of accommodation.

11. The student participates in the accompanying program offered by PROLOG m at his/her own risk. The school or an individual working at the school cannot be held responsible for accidents or damage to personal property. Therefore, we recommend that you purchase insurance on your own, especially health, accident and liability insurance.

12. For courses with a small number of participants, the additional program may be limited or canceled. In such a situation, the office will provide all the necessary information about possible tour options and help with organization, reservations. etc.

13. arrival and departure: accommodation is available one day before the start of the course, i.e. from Sunday, and remains at your disposal until the day after the last day of the course, i.e. until Saturday.

14. On weekends and public holidays, classes do not take place and are not made up.

15. If the student did not attend classes for personal reasons, the cost of the course is not refundable.

16. If the participant needs a student visa to come to Poland, the course fee must be paid in full. Upon receipt of payment, Prolog sends the original invitation letter to the relevant Polish Consulate and copies to the student.
b. If the visa is granted, the school requires written confirmation of the student’s planned arrival date.
c. If the visa is not granted, the school requires a written rejection from the consulate and will refund the amount paid minus a visa processing fee of 50 euros plus transfer costs.

17. In accordance with the Law on the Protection of Personal Data of April 27, 2016 (Official Journal of the EU L 119 of 04.05.2016, p. 1), all personal data collected by the Prolog Language School may only be used for the purpose of processing the order. Personal data is not shared or sold to third parties.

Cancellation of reservation / change of reservation
1. In accordance with the Law of May 30, 2014. (Journal of Laws 2014, item 827 as amended), regarding the protection of certain consumer rights, the customer has the right to return the purchased product without giving any reason, within 14 (fourteen) days from the date of purchase.
2. In the event of cancellation, PROLOG must be informed in writing by letter or e-mail as soon as possible, but no later than 3 days before the start of the course. Cancellation costs are limited to the sum of 50 euros, i.e. deposit and bank charges.

3. If a student cancels the course without informing the PROLOG school in writing, the full course fee must be paid and is not refundable.

4. In case of cancellation, the student may propose another person to join the course on the same date. Prolog within 7 days may accept or reject such proposal at its sole discretion.

5. Once the course has started, no fees are refundable.

6. PROLOG cannot be held financially responsible in case of unforeseen disasters or personal or health problems.

7. The amount paid for the paid course will be refunded to the Buyer, taking into account points 1-6, within 14 days from the date of receipt by the Seller of the letter of cancellation. In the case of payment by credit card, the refund will be made directly to the Customer’s card.

8. Complaints and comments should be submitted to the school office, by mail or email: They will be considered immediately, but no later than 7 days after receipt.

Payment methods
– At the time of booking and payment of the deposit or the entire course fee, a contract is concluded between PROLOG School and the client.

How to pay for the course in full?
As soon as the student receives confirmation of enrollment, the following options are available for full payment of the course and accommodation costs (minus the deposit already paid):
– Payment in advance by bank transfer to:
IBAN: EN 09 1140 2017 0000 4512 0095 1780
Bank name: BRE BANK SA (formerly Bank Rozwoju Eksportu SA)
– Payment in advance by credit card(Visa, Visa Electron, MasterCard, Maestro).
– Payment in cash on the first day of the course.

The school is owned by the company “Prolog” School of Foreign Languages Mariusz Siara based in Krakow, 37 Bronowicka Street.
NIP: 813 108 44 15
REGON: 350663904

If you have any questions, please contact us by e-mail:

By booking and paying for a language course at PROLOG School, I accept the above conditions and requirements.